What cookies and local storage we use and why
This Cookie Policy explains how CallerPlugins ("we", "us", "our") uses cookies and similar technologies when you visit our website and use our services. This policy should be read together with our Privacy Policy.
Cookies are small text files placed on your device by a website. They are widely used to make websites work efficiently and to provide information to the site owners. There are different types of cookies based on their purpose and lifespan.
"Local storage" and "session storage" are similar browser technologies that allow websites and browser extensions to store data locally on your device.
| Name | Type | Purpose | Duration |
|---|---|---|---|
connect.sid |
Essential | Session cookie for user authentication. Maintains your logged-in state. Set as httpOnly and secure (in production). No personal data is stored in the cookie itself. | Session (expires when you close the browser or after server-side timeout) |
cp_crm_nonce |
Essential | A random value set only while you connect your CRM (Pro), so the connection can only be completed in the browser that started it. httpOnly and secure. | At most 15 minutes, removed when the connection is completed |
vpro_token, vpro_user (local storage) |
Essential | Keeps you logged in to the dashboard in this browser. | Until you log out |
The Chrome extensions use chrome.storage.local to store data locally on your device. This data is not sent to third parties and is only accessible by the extension itself.
| Key | Type | Purpose |
|---|---|---|
licenseEmail |
Essential | Your registered email address, required to use the extension |
verifyToken, verifiedEmail |
Essential | A random device key showing that you confirmed your email address with a code |
licenseKeys, licenseKey, licenseFamilies |
Essential | Your Pro license key(s) and the calling tools they unlock |
enabledTools |
Functional | Which calling tools show buttons, and in which order |
preferWhatsAppWeb, teamsDesktop, softphoneScheme, softphoneSipDomain, softphoneLabel |
Functional | Your settings per calling tool |
quotas |
Functional | The latest free-allowance counters per calling tool, to show in the menu |
templateCache |
Functional | A copy of your message templates for a few minutes, so the menu opens quickly |
crmAccount, pipedriveAccount |
Functional | Which CRM account you last used, to show the right counter |
totalCalls, lastCallTime |
Functional | Your own click count, shown in the menu |
We do not set any third-party cookies. However, when you interact with Stripe's payment interface (during checkout), Stripe may set its own cookies in accordance with Stripe's Privacy Policy.
To be clear, CallerPlugins does not use:
Since we only use essential cookies required for the Service to function, there is no cookie consent banner. Under GDPR and the ePrivacy Directive, strictly necessary cookies are exempt from consent requirements.
You can still manage cookies through your browser settings. Please note that disabling the session cookie will prevent you from logging into the dashboard. To manage extension storage, you can uninstall or reinstall the extension, which clears all locally stored data.
Common browser cookie settings:
If we introduce new types of cookies or change how we use local storage, we will update this Cookie Policy and, where required, request your consent. The effective date at the top indicates the latest revision.
If you have questions about our use of cookies, please contact us: